Question: The software reports "Problem with reading licensing information". But my trial license is not expired yet. What should I do?
The error indicates that the trial license file is corrupted usually because the program did not exit normally. You can reset the software trial license as follows:
Open My Computer
-> browse to the installation folder of GC Image (for example, C:\GC Image\GC Image 2.5b3 GCxGC)
-> run initializeNew.exe (double click it)
-> run GC Image
Then the software will ask for activation again. Please reply your original trial license request email with the new license number to obtain a new activation code.
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